Gaming is for fun — not stress. dtv99 believes a healthy, responsible gaming experience is the real win. We are always here to support you.
A summary of responsible gaming measures in place at dtv99
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, the system enforces it automatically.
Decide how long you want to play before you start. Once the time is up, dtv99 will automatically alert you.
You can temporarily or permanently close your account for a set period whenever you feel it's necessary.
Dtv99 strictly restricts access to anyone under 18. Age verification is mandatory at registration.
Analyze your gaming patterns. Review how much time and money you are spending at your own pace.
Our Bangla-speaking support team is available 24/7 to assist with any responsible gaming questions.
Responsible play is not just a policy — it is part of our culture. We want you to enjoy every moment, within your limits.
Responsible play means enjoying gaming as a form of entertainment — not as a source of income or an escape from stress. dtv99 is deeply committed to responsible gaming. We believe gaming is truly enjoyable only when a player knows their limits and plays within them.
Dtv99 is a trusted name for millions of gaming enthusiasts across Bangladesh. We want every user to know — if gaming is causing stress rather than enjoyment, that's a sign it's time to seek help. Responsible gaming means respecting yourself, caring for your family, and maintaining your financial wellbeing.
International research shows that most people enjoy gaming purely as entertainment. However, a small proportion may experience problematic gaming. dtv99 provides tools and resources to help identify and support those individuals.
Check yourself or someone close to you. If more than three of the following signs apply, it is important to seek help promptly:
Repeatedly playing to recover lost money
Spending household money on gaming
Being unable to stop playing or feeling uncomfortable when not playing
Hiding Gaming from Family or Friends
Neglecting work, studies, or relationships
Turning to gaming to cope with emotional distress
Borrowing money or selling assets to fund gaming
Repeatedly trying to cut back on gaming but failing
If you notice these signs, seeking help is a sign of strength, not weakness. dtv99 is here for you.
We give you full control over your gaming experience. The tools below are available at any time through your Account Settings:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a maximum time limit for each gaming session. Once the limit is reached, the system will automatically remind you to take a break.
Your session will automatically end once losses reach a set amount. The most effective way to keep financial losses in check.
Take a temporary break from 24 hours up to 6 weeks. No gaming activity will be possible during this period.
Close your account for 6 months to 5 years, or permanently. No new accounts can be opened during this time.
Pop-up messages appear at regular intervals with a summary of how long you've been playing and how much BDT you've spent.
You can activate self-exclusion on your account in just a few simple steps:
Log in to dtv99 with your username and password.
Click your profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" tab in the Settings menu.
Choose the duration that works for you — 6 months, 1 year, 5 years, or permanent.
Self-exclusion takes effect immediately after identity verification.
Once self-exclusion is activated, it cannot be cancelled before the selected period ends. This is intentional — to ensure you get adequate time away.
Dtv99 strictly prohibits underage gaming. Our platform is for users aged 18 and above only. Age is verified at registration, and additional documentation may be requested in suspicious cases.
Parents concerned about their child's online activity can take the following steps:
If you notice any suspicious activity, contact our support team immediately.
Keep these simple tips in mind for a responsible gaming experience at dtv99:
Check your gaming habits with these simple questions
If most of your answers are "Often" or "Always", please speak with our support team or use the self-exclusion tool. Seeking help is a sign of strength.
Frequently Asked Questions about Responsible Play
Join a safe gaming environment. Use our tools to set your own limits and play with peace of mind.